inclusive

The matrix diagram

c/o Kogulan Kugathasan on LinkedIn

What can we do at the strategy phase to make sure we have a solid foothold to implement?

I simply think we need to create the conditions for people to succeed as this begins long before implementation. At the strategy phase, ensure that individuals are adequately supported, trained, and empowered to build the next generation of what the organisation needs. Too often leaders fail to resource their teams, and when progress stalls they decide that DEIB is the issue rather than recognising the gaps in structure, support, and commitment.

A strong strategy phase should also include:
- Clear ownership and accountability so that responsibility does not disappear into the organisation.
- Defined success measures that connect to business outcomes, not abstract ideals.
- Alignment with existing organisational priorities so DEIB is not treated as an add-on.
- A realistic assessment of capability and capacity, including whether leaders themselves are prepared for the behavioural shifts required.
- Time-bound commitments supported by budget, tools, and ongoing development.

When these foundations are in place, implementation becomes a natural extension of a strategy that leaders genuinely stand behind rather than a task delegated without support.


Human tendency

In today’s complex and interconnected world, the organisations that thrive are those that recognise diversity not as a checkbox, but as a strategic advantage. Inclusive leadership means more than inviting different voices to the table, it means actively listening to them, valuing them, and adapting in response. The future belongs to companies that embrace difference as a strength, where leaders have the courage to be vulnerable and the emotional intelligence to foster psychological safety. These leaders understand that innovation flourishes when people feel safe to take risks, share ideas, and be their authentic selves, without fear of judgment or exclusion. I think this isn’t just about doing what’s right; it’s about doing what works.