Develop your skills

Investing in coaching is one of the best investments you can make if you are a leader, manager, or aspire to become one. How much time do you spend coaching your direct reports?

Here are 10 essential coaching skills to develop:
1. Empathy – Put yourself in their shoes.
2. Self-management – The ability to regulate your own emotions and behaviour.
3. Building trust – The foundation of all relationships.
4. Observational skills – Accurately reading situations and people.
5. Planning – Increasing the likelihood of reaching goals.
6. Active listening – A core skill for effective coaching.
7. Communication skills – Explaining clearly and holding others accountable.
8. Encouragement and praise – Reinforcing effort and growth.
9. Honest, useful feedback – Delivered constructively to drive improvement.
10. Analytical and problem-solving skills – Supporting others to find solutions.