Leaders with high emotional intelligence (EQ) don’t just command respect they also create connection. Their ability to self-regulate, empathise, listen actively, and respond with intention builds psychological safety, trust, and long-term engagement within their teams. Some people call them soft skills but in reality they are strategic skills.
Emotional intelligence also has a disruptive edge, and when practiced with authenticity, it can surface discomfort in environments resistant to change. I think people may resist vulnerability, they may distrust candor, and in many legacy organisations, empathy can even be misread as weakness. This is why senior leaders must not only model emotional intelligence, but also be prepared to manage the disruption it can cause.
““Nothing is given, everything is earned.””