Dale Carnegie

Start by slowing down

In a world that rewards speed, performance, and certainty, leadership can become narrowly defined. The leaders who create real, lasting change are often those who can slow down long enough to listen to themselves, to others, and to the systems they’re part of. These are the leaders who understand that storytelling isn’t just communication, it’s a tool for connection, transformation, and vision-building.

“Most of the important things in the world have been accomplished by people who have kept on trying when there seemed to be no hope at all.”
— Dale Carnegie

Design your process

Your role as a salesperson is to present your product or service in a clear, concise, and truthful manner. When you are already selling into an account, educating them about a new product or service is great idea. When selling to a new account you must establish a business need, otherwise the buyer’s will just be curious and interested in learning about your new product or service. Remember that it’s not a good idea to talk someone into something, listen to what they want as making sales is about asking questions and building a trustworthy win-win relationship.

A man convinced against his will Is of the same opinion still.
— Dale Carnegie