messages

The golden rules

The 5 Golden Rules of Powerful Communication

  1. Take Responsibility: Focus on your own actions and stay accountable.

  2. Be Specific: Clarity and precision strengthen your message.

  3. Ask the Golden Question: “How can I make this right?”

  4. Avoid the Victim or Blame Game: No excuses, no finger-pointing.

  5. Acknowledge the Other Person: Respect who you are speaking with and their story.